Your satisfaction is our top priority. If you are not completely satisfied with your order, you may request a return.
Return Period
Returns can be requested within 14 days of receiving the order.
Conditions for Returns
Items must be returned unused, undamaged, and in their original packaging.
Non-Returnable Items
Personalized products, opened hygiene items, or custom-made items are excluded from returns.
Refunds
Upon receipt and inspection of your return, the refund will be processed via the original payment method.
Contact
For return inquiries, please contact us at:
support@ugetly.com
As of: 2026
